Dear Dr. Veliz:
I just wanted to write to thank you for going "above and beyond" for my mother, who was having severe pain from an acute compression fracture. The fact that you and your staff would give up half of your day off to come in to treat her means a great deal to me. I was very impressed with your compassion and professionalism, and my father and i were very reassured.
She is still having pain, but is able to do much more than she was previously. Thank you again for your generosity and concern, and please pass along our gratitude to your excellent staff.
San Marcos, CA